Excel Bank Privacy Policy
| Why? | Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. |
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| What? |
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
You may interact with us in a variety of ways online, including through a mobile device and app. We may offer sites or applications that permit browsing and do not require registration. We may also offer the ability to enroll, register or access your accounts online. Information that we may collect about you through online interaction includes information that you input, such as your name, address, email address, and other contact information; data resulting from your activity, such as transaction information and the pages you visit on our website; location information; and biometric information, such as voiceprint and fingerprint. We may also collect additional information, such as the type of device and browser you are using, the IP address of your device, information about your device’s operating system, and additional information associated with your device.
When you are no longer our customer, we continue to share your information as described in this notice.
Products and services covered by this privacy policy include Excel Bank deposit and loan products, online banking services and mobile banking apps.
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| How? | All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reason EH National Bank chooses to share; and whether you can limit the sharing. |
| Reasons We Can Share Your Personal Information | Does EH National Bank Share? | Can You Limit This Sharing? |
|---|---|---|
| For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus |
Yes | No |
| For our marketing purposes – to offer our products and services to you |
Yes | No |
| For joint marketing with other financial companies | No | We Do Not Share |
| For our affiliates’ everyday business purposes – information about your transactions and experiences |
No | We Do Not Share |
| For our affiliates’ everyday business purposes – information about your creditworthiness |
No | We Do Not Share |
| For non-affiliates to market to you | No | We Do Not Share |
| What We Do | |
|---|---|
| How does EH National Bank protect my personal information? | To protect your personal information from unauthorized access and use, we use security measures that comply with Federal law. These measures include computer safeguards and secured files and buildings. |
| How does EH National Bank collect my personal information? |
We collect your personal information, for example, when you:
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
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| Why can’t I limit all sharing? |
Federal law gives you the right to limit only:
State laws and individual companies may give you additional rights to limit sharing.
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| Definitions | |
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| Affiliates |
Companies related by common ownership or control. They can be financial and non-financial companies.
EH National Bank has no affiliates.
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| Non‑Affiliates |
Companies not related by common ownership or control. They can be financial and non-financial companies.
EH National Bank does not share with non-affiliates so they can market to you.
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| Joint Marketing |
A formal agreement between non-affiliated financial companies that together market financial products or services to you.
EH National Bank doesn't jointly market.
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| Other Important Information | |
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In accordance with California law, EH Private Bank will not share information we collect about California residents with companies outside of EH Private Bank, except as permitted by law, such as legal processes or as required to service your account. We will limit sharing within our company to the extent required by applicable California law.
FOR QUESTIONS OR CONCERNS ABOUT THIS PRIVACY STATEMENT
If you have questions or concerns about this Privacy Statement, please click here to contact us. |
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OUR PRIVACY COMMITMENT TO YOU
We recognize, respect and protect the personal rights of all our customers. We realize that our customers entrust us with nonpublic personal information and it is our policy to maintain our customers' information in a confidential manner. We are committed to providing the highest level of security and privacy regarding the collection and use of our customers' nonpublic personal information, as well as nonpublic personal information of all our consumers who visit our institution and Website.CONFIDENTIALITY AND SECURITY OF PERSONAL INFORMATION
We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.
EH National Bank does not collect or track personally identifiable information about an individual consumer's online activities over time or across different web sites.
Notice to Parents: Children's Online Privacy Protection Act Disclosure - EH National Bank does not collect or track personally identifiable information about children's online activities over time or across different Web sites.
PERSONAL INFORMATION WE COLLECT AND HOW WE COLLECT THAT INFORMATION
We collect nonpublic personal information about you from the following sources:
- Information we receive from you on applications or other forms;
- Information about your transactions with us, our affiliates, or others;
- Information we receive from a consumer reporting agency; and
- Information we collect through Web technologies.
PERSONAL INFORMATION WE DISCLOSE
We do not disclose nor do we reserve the right to disclose, any nonpublic personal information about our customers or former customers to anyone, except to other nonaffiliated third parties as permitted by law.
THIRD PARTIES WITH WHOM WE MAY SHARE YOUR PERSONAL INFORMATION
The law allows (and sometimes requires) EH National Bank to disclose the nonpublic personal information of its customers and consumers to:
- Bank regulators;
- Companies that provide financial, data and other services to EH National Bank; and
- Other persons and organizations authorized or required by banking law and regulation, judicial process or other authority to receive such information.
NOTIFY US OF INACCURATE INFORMATION WE REPORT TO CONSUMER REPORTING AGENCIES
Please notify us if we report any inaccurate information about your account(s) to a consumer reporting agency. Your written notice describing the specific inaccuracy(ies) should be sent to us at the following address:
EH National Bank
9420 Wilshire Blvd Suite 150
Beverly Hills, CA 90212
9420 Wilshire Blvd Suite 150
Beverly Hills, CA 90212
NOTICE OF CHANGES TO PRIVACY POLICY
EH National Bank notifies consumers who use or visit its Website or online services of material changes to its Privacy Policy by posting the date on which the Privacy Policy statement was last modified. EH National Bank will also notify its customers of material changes in the Privacy Policy statement by sending its customers annual privacy notices. The effective date of this Privacy Statement, as noted below, indicates the last time that this Privacy Statement was revised. Reviewing the stated effective date allows you to determine whether there have been any changes to it since you last reviewed it. By using or visiting EH National Bank's website (www.ehprivate.bank), conducting business with, or becoming a customer of, EH National Bank, you agree to accept the terms and conditions of this Privacy Statement and you agree to review this Privacy Statement from time to time to stay informed of changes that may occur.